Frequently Asked Questions | The Paper + Craft Pantry

RETAIL SHOP FAQ

Where are you located?

We are located at 1023 Springdale Road in the Springdale General development. We are currently in building 6A.

Where can I park?

You are welcome to park in any open parking spot in the development. There is parking throughout. Please do not leave any valuables in your vehicles.

Is your shop accessible? 

Our shop is located in a development with designated parking spots, ramps as well as wide 36" doorways with no step to enter. We keep our shop's walkways wide and open. And our team is happy + ready to assist all guests.

What are your shop hours?

Our most updated shop hours can be found on our home page as well as on our Instagram account.

What is your in-store purchase return policy?

We have a 14 day return policy with receipt. Our final sale items include single greeting cards, pens (including fountain pens), inks, pencils, washi tape rolls, single sheet stickers and anything deemed seasonal.

Proof of purchase is required and all items must be in its original and unopened packaging and be 100% unused or damaged. Store credit will be issued on returns that qualify.