Jobs | The Paper + Craft Pantry | Austin, Texas

The Paper + Craft Pantry is a local, woman-owned retail stationery shop and workshop studio that has been a part of the Austin community since 2015.

We are a small, tight-knit team that works hard to provide our community with the very best both in-person and online experiences. Does the idea of pens, journals, planners, stickers, and washi tape get you excited? Do you have a passion for small businesses and artisans? If you love stationery and are passionate about community, this will be a great place for you!

Learn more about our team here!

Part-time Studio + Shop Assistant

The Paper + Craft Pantry is looking for support with a part-time studio + shop assistant to join our all-woman team. You will help with all things in our brick & mortar with a focus on our daily retail shop operations! 

This is not a stand-around-and-ring-people-up kind of retail job. We’re looking for someone who can offer concierge-level customer service—the kind where you actively guide, listen, and help customers discover the right stationery for how they actually plan, journal, write, or create. The ideal person already lives in the stationery world. You use a planner or journal regularly, or an artist and you have opinions about paper and pens, and you’re excited to learn about new tools as our product mix evolves. Traditional retail experience matters far less to us than curiosity, product fluency, and the ability to thoughtfully connect with customers.

This roles currently hiring for open availability during our weekly open hours Tuesdays - Sunday, with an emphasis on weekends - starting with 2 to 3 shifts a week. We have a monthly team meeting on Tuesdays that we encourage all employees to attend.

If you have a passion for small business and love stationery, you may be our ideal candidate! This is a part-time entry level, hourly role.  While this is a part-time role, there is opportunity for growth if you're a right fit.

You would be the perfect fit if:

You are dependable, friendly, upbeat, and a people-person. You have excellent communication skills and a positive attitude – a helpful demeanor is a must!

You’re comfortable taking the lead in conversation and guiding customers through different products.

You have an eye for detail and no task is too big or too small for you to tackle.

You can think on your feet and are adaptable to a variety of situations.

You learn quickly and retain product details - because you love and use stationery in your own every day life.

You value thoughtful, human interaction over transactional service - you  genuinely enjoy connecting with others and are great at engaging confidently.

PRIMARY RESPONSIBILITIES:

• Bring concierge-level customer service in a bright and energetic micro-retail store by asking questions and making intentional recommendations

• Excel in product knowledge - Help guests navigate niche stationery items, formats, styles with confidence

• Use our POS system with accuracy and efficiency

• Daily general cleaning responsibilities

• Assist with special events and workshops as needed

• Support with other shop duties as needed

MINIMUM REQUIREMENTS:

• Preferred 2+ years retail or equivalent experience

• College student at least through their junior year of school

• Lives in or near Austin, Texas and must have reliable transportation

• Weekend availability and flexibility is a must - including holidays

BENEFITS:

• Joining an all woman team while working for a local, woman-owned small business 

• Play a part in cultivating and growing a small business community both in Austin and beyond

• Starting pay begins at $15hr based on experience (eligible for daily sales bonuses)

• Generous team discount + first access to new products

HOW TO APPLY

To apply, email hello@thepapercraftpantry.com with the position you wish to apply for in the title.

Please also include: why you think you would be a good fit for this role and our team, your current availability as well as a 1 page PDF resume for consideration. 

Due to the volume of applicants, we are only able to contact applicants we are interested in interviewing.